Frequently asked questions
What is your return and exchange policy?
Our return and exchange policy is designed to ensure your satisfaction. Due to COVID-19 pandemic. We do not accept returns or exchange. For more details, please refer to our Returns & Exchanges page on our website.
How can I determine my size when ordering online?
We understand that sizing can be tricky when shopping online. To help you find the perfect fit, we have a comprehensive size chart available on our website. Simply refer to this chart and measure yourself according to the instructions provided. If you have any doubts, our customer support team is here to assist you in selecting the right size.
What are your shipping options and delivery times?
We offer several shipping options to accommodate your needs. Our standard shipping usually takes 3-5 business days, while we also provide expedited shipping options for faster delivery. Shipping costs and estimated delivery times can be found on our Shipping & Delivery page. Please note that delivery times may vary based on your location.
Do you have a sustainability or eco-friendly initiative?
Yes, we are committed to sustainability. We source our materials responsibly and support ethical manufacturing practices. We strive to minimize our environmental impact by using eco-friendly packaging and reducing waste. For more information about our sustainability efforts, visit our Sustainability page on our website.